July 2023 marks the second anniversary of Consumer Duty, the FCA’s tentpole regulation designed to set higher standards for financial services and drive better customer outcomes. Two years on, some firms have seized the opportunity to stay closer to clients and made good progress in…
The post Blog: Consumer Duty two years on – are we closer to the change regulator wants to see? appeared first on Mortgage Strategy.
Blog: Consumer Duty two years on – are we closer to the change regulator wants to see?