In today’s business model, speed and self-service has become the dominant currency of customer support, whether it is for a contact centre of any type of business or the checkout at the grocery store. The core business need is one: reduce resourcing costs providing solutions… The post Blog: The relevance of the human element in AI-driven support models appeared first on Mortgage Strategy.
Next Intelligence has launched a new protection referral service in partnership with Dynamo. The new service is designed for advisers who lack the time, appetite or resource to provide protection advice directly. Delivered in partnership with Dynamo, the new proposition enables Next Intelligence members to… The post Next Intelligence launches protection referral service with Dynamo appeared first on Mortgage Strategy.
The average price of newly listed homes for sale is virtually flat in February, down by just £12 to £368,019, Rightmove reveals. Despite the standstill in prices in February, January’s record asking price increase for the time of year means that it is still the… The post House prices stand still in February after record January surge: Rightmove appeared first on Mortgage Strategy.
Professional landlords remain the main drivers of buy to let borrowing and advice demand, but confidence has softened slightly amid concerns around how the Renters’ Rights Act changes will land, according to the latest Landlord Trends research from Foundation. The research amongst 837 landlords during… The post Professional landlords driving borrowing and advice demand: Foundation appeared first on Mortgage Strategy.
