In today’s business model, speed and self-service has become the dominant currency of customer support, whether it is for a contact centre of any type of business or the checkout at the grocery store. The core business need is one: reduce resourcing costs providing solutions… The post Blog: The relevance of the human element in AI-driven support models appeared first on Mortgage Strategy.
Next Intelligence has launched a new protection referral service in partnership with Dynamo. The new service is designed for advisers who lack the time, appetite or resource to provide protection advice directly. Delivered in partnership with Dynamo, the new proposition enables Next Intelligence members to… The post Next Intelligence launches protection referral service with Dynamo appeared first on Mortgage Strategy.
The average price of newly listed homes for sale is virtually flat in February, down by just £12 to £368,019, Rightmove reveals. Despite the standstill in prices in February, January’s record asking price increase for the time of year means that it is still the… The post House prices stand still in February after record January surge: Rightmove appeared first on Mortgage Strategy.
Professional landlords remain the main drivers of buy to let borrowing and advice demand, but confidence has softened slightly amid concerns around how the Renters’ Rights Act changes will land, according to the latest Landlord Trends research from Foundation. The research amongst 837 landlords during… The post Professional landlords driving borrowing and advice demand: Foundation appeared first on Mortgage Strategy.
This week’s top headlines: Nationwide allows mortgage deeds to be signed digitally and NatWest and Rightmove announce three-year partnership Explore these and other major industry updates below: Nationwide allows mortgage deeds to be signed digitally Nationwide will allow mortgage deeds to be signed electronically… The post Mortgage Strategy’s Top 10 Stories: 09 Feb to 13 Feb appeared first on Mortgage Strategy.
Fixed-rate mortgage pricing was almost flat this week, according to the latest Moneyfacts rate watch analysis. Moneyfacts found that the typical two-year fix price was 4.86%, unchanged from last week. The average five-year fixed rate rose by 1bps to 4.97%. The overall flat nature of… The post Fixed-rate mortgage prices flat this week, says Moneyfacts appeared first on Mortgage Strategy.
Court waiting times to process legitimate repossession cases by landlords have increased, according to analysis of government data by the National Residential Landlords Association (NRLA). That is despite a fall in the number of cases brought to the courts, the NRLA said. Statistics published by… The post Landlords despair at rising court wait times appeared first on Mortgage Strategy.
Countrywide Surveying Services (CSS), has promoted Sarah Chalmers-Stevens to associate director, learning & development. She joined CSS as a graduate in 2004 and spent many years surveying across the Southwest and South Wales, progressing to managing surveyor and later regional manager. For the past five… The post CSS promotes Chalmers-Stevens to L&D role appeared first on Mortgage Strategy.
The North West of England has greatest HMO share in UK, according to Lendlord Q4 2025 HMO report Drawing on sample data of 1,158 HMO properties, the report reveals regional trends in property values, rental yields, and market distribution. The North West has the highest… The post North West has highest HMO share in UK: Lendlord appeared first on Mortgage Strategy.
Just over half (51%) of landlords raised rents during the past 12 months, according to The Deposit Protection Service (The DPS). That is a fall of 2 percentage points from 53% in the same period of the year before. The organisation’s Private Rented Sector Review,… The post Half of landlords raised rents in the last year appeared first on Mortgage Strategy.
